A small business client has seen a swift and successful resolution to an MHRA investigation, thanks to prompt legal action from Makwana Solicitors, who resolved the matter in just a few days following instruction.
The case centred around a young business owner who also acts as the sole carer for his family. The MHRA had contacted him after discovering he had inadvertently been selling a prescription-only medicine online without proper authorisation. He ceased all related activity immediately upon being informed and fully engaged with the agency’s process.
Makwana Solicitors quickly assembled and submitted a robust response to the MHRA’s Compliance Notification. The firm presented the client’s early cooperation, his personal situation, and the absence of intentional wrongdoing. Their detailed representation included records of product sourcing, testimonials, medical documents, and forward-looking plans for compliance checks and audit systems.
The MHRA reviewed the submission and opted to close the investigation shortly thereafter, choosing not to take further action.
The client later shared his appreciation, stating: “Very professional service from Shella and her team – the matter was resolved with MHRA within a matter of days. You can tell that Shella and her team really care about their clients. This is something that I have rarely seen from others and I am very thankful for their service.”
Commenting on the outcome, Shella Makwana, Principal Solicitor, said: “This case demonstrates how timely, transparent, and expert legal representation can make a decisive impact during regulatory investigations. We’re proud to have supported our client through a challenging experience and to have achieved a fair and proportionate resolution.”
Makwana Solicitors specialises in guiding small businesses and individuals through MHRA-related investigations, compliance procedures, and potential criminal exposure tied to commercial practices. For further details, visit www.makwanas.co.uk
